The Institute of Banking Personnel Selection (IBPS) has released the official notification for the Common Recruitment Process (CRP CSA-XV) to recruit Customer Service Associates (Clerk cadre) in various Public Sector Banks for vacancies in the year 2026–27. Eligible candidates can apply online from 1st August to 21st August 2025.
IBPS CRP CSA-XV Recruitment 2025 – Overview
- Post Name: Customer Service Associate (CSA)
- Cadre: Clerical
- Vacancies: To be announced (State-wise)
- Participating Banks: 11 Public Sector Banks
- Application Mode: Online
- Official Website: www.ibps.in
Participating Banks
- Bank of Baroda
- Bank of India
- Bank of Maharashtra
- Canara Bank
- Central Bank of India
- Indian Bank
- Indian Overseas Bank
- Punjab National Bank
- Punjab & Sind Bank
- UCO Bank
- Union Bank of India
Eligibility Criteria
Age Limit (as on 01.08.2025)
- Minimum Age: 20 years
- Maximum Age: 28 years
- Age Relaxation available for SC/ST/OBC/PwBD/Ex-Servicemen
Educational Qualification (as on 21.08.2025)
- Graduation in any discipline from a recognized university
- Must have valid degree and mark sheet on or before 21.08.2025
- Should be proficient in the local language of the state applied
- Computer literacy is mandatory
Application Fee
- SC/ST/PwBD/ESM: ₹175/-
- All Others: ₹850/-
Exam Pattern
Preliminary Examination
| Section | Questions | Marks | Time |
|---|---|---|---|
| English Language | 30 | 30 | 20 min |
| Numerical Ability | 35 | 35 | 20 min |
| Reasoning Ability | 35 | 35 | 20 min |
| Total | 100 | 100 | 60 min |
Main Examination
| Section | Questions | Marks | Time |
|---|---|---|---|
| General/Financial Awareness | 40 | 50 | 20 min |
| General English | 40 | 40 | 35 min |
| Reasoning Ability | 40 | 60 | 35 min |
| Quantitative Aptitude | 35 | 50 | 30 min |
| Total | 155 | 200 | 120 min |
Note: There will be a penalty of 0.25 marks for each wrong answer in both Prelims and Mains.
Selection Process
- Preliminary Exam
- Main Exam
- Local Language Proficiency Test
- Document Verification
- Final Allotment
How to Apply
- Visit the official IBPS website: www.ibps.in
- Click on “CRP CSA XV”
- Register and fill in the online application form
- Upload documents and pay the fee online
- Submit the application and take a printout
Important Links
| Apply Online | Click Here |
| Official Notification (PDF) | Click Here |
| Official Website | Click Here |
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